Sun, 11 October 2015
In this episode of The Construction Leading Edge Podcast (www.constructionleadingedge.com) we will be covering...
The Top 10 Mistakes To Avoid When Dealing With Conflict At Work
Out of the total list of 41 Mistakes that I put together, here are the Top 10 I covered in the podcast
#2 Not recognizing the cost of unresolved conflict – According to Daniel Dana, author of a book on conflict resolution, “Unresolved interpersonal conflict in the workplace is one of the largest reducible productivity costs, yet it is the least identified.”
#3 Avoiding conflict – A recent survey found that 35% of managers would rather jump out of a plane than deal with conflict. 27% would rather shave their head for charity, and 8% would rather eat bugs.
#10 Using anger – Don’t respond to issues when you are angry or upset. Many people use anger to fuel them to overcome their fear of confrontation.
#13 - The Avalanche – Don’t let issues pile up over time until you unload like an avalanche, wiping out everything in your path.
#14 - Speculating about motives – You can judge facts, but you can only speculate/guess why someone did something. You know what happens when you ASSUME.
#23 - The "Go-Between"....
Listen to the podcast to hear about the rest or just click here to download the complete list of 41 Mistakes to Avoid When Dealing With Conflict At Work.
Other resources mentioned in this podcast
Archisnapper - Slick app for preparing jobsite inspection reports, preconstruction photos, and any report that requires you to insert pictures and text into a Word or Google Doc.
Tsheets - The best mobile time tracking app I have ever used.
Direct download: 033_Top_10_Mistakes_When_Dealing_With_Conflict.mp3
Category:general -- posted at: 11:13pm EST