The Construction Leading Edge Podcast

Struggling with customer communication chaos?  Here are 4 strategies.

What you'll get out of this construction podcast episode:

  • How to lead your customers with systems.
  • A thinking trap to avoid that is the root cause of a lot of communication chaos.
  • Why you're not a call center.
  • How to "batch communication."
  • Using your project management software as a funnel instead of a filter.
  • How to anchor your customers' expectations, and what you want to anchor them to up front.


Resources mentioned in this construction podcast episode:

Other videos and resources -

Billd - They'll pay your supplier up front and give you 120 day terms.  Learn more at

CoConstruct Masterclass -Maximize Bottom Line Profitability -

CoConstruct software - Schedule your projects, see all your financials, and eliminate chaos in your business.  My #1 recommendation for builders and remodelers -

Direct download: 183_Communication_Chaos.mp3
Category:general -- posted at: 4:08pm EDT