EPISODE 290: The reason you're not making any progress toward your goals is that you're trying.

And I'm not saying you're trying too hard, but the problem is that you're trying, period.

You may not know it, but trying will not turn your construction business into a $50 million business a year.

What you need to do is to stop trying and start training.

In today's episode, I'll share the key differences between trying and training, action items that move the needle, and the power of the "until attitude".

And to prove that training rather than trying to be a better CEO of your construction business can stop profit bleeds, we have Ashley Fleschner to share his Systematize Your Construction Business (SYCB) program success story.

Tune in now to learn more!

Key Takeaways:

Introduction (00:00)

What is trying? (03:16)

Difference between trying and training (04:07)

Questions to ask yourself (17:33)

The if attitude vs. until attitude (19:34)

Quick recap (22:39)

SYCB success story with Ashley Fleschner (24:38)

Final question (30:50)

Additional Resources:

- Book a FREE call with our Construction Leading Edge team HERE

- Learn how to get out of your business and make it run without you HERE

- Visit Construction Leading Edge for more HERE

--

The Construction Leading Edge Podcast helps construction business owners maximize their revenue, eliminate chaos, systematize their work, and win back their time.

Follow us on your favorite podcasting platform so you never miss an episode!

EPISODE 289: There is one part of your construction business that could lead to profit bleed, but they never show up on an invoice. That is your customer experience!

Focusing on creating a great customer experience roadmap could differentiate you from your competitors. But where do you start?

In this week's episode, Leyah Valgardson, our Director of Customer Success, and I will discuss why customer experience matters whether you're a homebuilder or a commercial contractor.

Today, Leyah and I talk about the symptoms of customers having a bad experience, the three steps to creating a good customer experience and journey, and action items you can do today to improve your customer journey and make it a company culture.

Let's jump right in!

Key Takeaways:

Why customer experience matters (03:08)

Your customer is buying an experience (09:06)

Reasons to have a customer experience strategy (15:06)

Symptoms of a customer having a bad experience (18:53)

Customer experience vs. customer journey (25:06)

Have a clear customer journey roadmap (26:39)

Setting expectations clearly and consistently (38:26)

Seeking ways to wow your customers (48:06)

Positive ripple effects of providing great customer journey (1:00:57)

Action items you can do today (1:07:21)

Additional Resources:

- Apply to work with the Construction Leading Edge team HERE

- Learn how to get out of your business and make it run without you HERE

- Visit Construction Leading Edge for more HERE

--

The Construction Leading Edge Podcast helps construction business owners maximize their revenue, eliminate chaos, systematize their work, and win back their time.

Follow us on your favorite podcasting platform so you never miss an episode!

EPISODE 288: How do you attract top talents to your construction business?

You'd be surprised that it isn't just about the money; it's something else.

So in this week's episode, I sat down with Isaac Barlow, the CEO of busybusy, a top-ranked GPS time tracking software that provides what every construction business owner wants in a tracking app.

Today, Isaac and I talk about what high performers really want and how having this in place will help you recruit top talents in the industry, improve your company's productivity, increase your profitability, and create a culture of excellence.

He also shares some tips on handling obstacles and resistance in construction businesses and the role of faith and persistence in getting to where his company is today.

Tune in now to learn more!

Key Takeaways:

Intro (00:00)

How busybusy started out (02:52)

Describing the business roadmap and handling obstacles (11:52)

Does construction have to be chaotic? (19:24)

Root causes hiding underneath the construction chaos (21:24)

Why should you invest in a good pre-construction system? (24:45)

Common misconceptions about a construction manager's role (27:47)

Some of busybusy’s best features (31:37)

How important is having access to job site data (34:06)

How to improve productivity in construction businesses (40:46)

Construction business trends that might surprise people (45:54)

Cultivating company culture with busybusy (49:23)

Episode wrap-up (57:55)

Additional Resources:

- Schedule a FREE breakthrough session now with our team HERE

- Learn how to get out of your business and make it run without you HERE

- Visit Construction Leading Edge for more HERE

Connect with Isaac Barlow:

- Connect with Isaac on LinkedIn HERE

- Check busybusy for more information HERE

--

The Construction Leading Edge Podcast helps construction business owners maximize their revenue, eliminate chaos, systematize their work, and win back their time.

Follow us on your favorite podcasting platform so you never miss an episode!

EPISODE 287: Here's what no one is talking about - good construction companies are actually good pre-construction companies. 

Instead of giving away free estimates, they charge for doing them to bring great value to their clients, even at the early stage of the construction process.

So in this week's episode, Construction Leading Edge's Systematize Your Construction Business (SYCB) coach Monish Khadye speaks with Daniel Hickey, owner and project manager at Hickey Construction.

Daniel shares how his construction business went from earning $550k to $2M in just a few years - all thanks to solid pre-construction and rigorous handoff processes.

He also talks about how he was kicked out of his business in a good way, the positive ripple effects that his customers and team have seen after putting in the right systems and processes, how the SYCB program impacted his business and family life, and more.

Let's get this started!

Key Takeaways:

Meet Daniel Hickey of Hickey Construction (03:17)

What helped Daniel grow his construction business? (06:51)

On delegation and accountability (12:12)

The advantages of having a pre-construction process (14:56)

From working 10-12 hours a day to 5 hours or less (17:06)

On having clarity on what to achieve (26:59)

“If you’ve got that drive, you can do it.” (32:17)

Handoff and pre-construction tips (34:17)

The ripple effects of a rigorous handoff and pre-construction process (45:22)

Life after doing all the work in the SYCB program (56:48)

How to systematize your construction business (1:20:31)

Additional Resources:

- Schedule a FREE breakthrough session now with our team HERE

- Learn how to get out of your business and make it run without you HERE

- Visit Construction Leading Edge for more HERE

Connect with Daniel Hickey:

- Reach out by sending your email to daniel@hickeyconstruction.ca

- Check Hickey Construction for more information HERE

--

The Construction Leading Edge Podcast helps construction business owners maximize their revenue, eliminate chaos, systematize their work, and win back their time.

Follow us on your favorite podcasting platform so you never miss an episode!

EPISODE 286: Bringing in a family member into your construction business and transitioning leadership is more challenging than you'd think.

But our guests for today had cracked the code and can now go on vacations without being on their phones or laptops.

In this week's episode, Construction Leading Edge's Systematize Your Construction Business (SYCB) coach Monish Khadye speaks with Tru Builders' owners, Max and Lori Christiansen, and their daughter/senior designer, Cassie Parra.

Today, Max, Lori, and Cassie share their lessons on how they made it through the 2008 slowdown, navigating business transition, and the systems and processes that make their construction business successful.

They also talk about the lessons they've learned from joining the SYCB program and its ripple effects on their business and lives.

Tune in now to learn more!

Key Takeaways:

How Tru Builders started (03:30)

On handing the business over to your kids vs. them earning it (08:41)

Being a designer is more than just the aesthetics (12:58)

Failures and lessons that set Tru Builders for later success (17:43)

On creating transparency with clients and charging the right amount (29:47)

Systems and processes that are working well for Tru Builders (36:42)

Lessons they learned from SYCB that made all the difference (44:55)

How are life and business different now after joining SYCB (52:27)

Tru Builders' 12-month and 5-year visions (1:00:03)

Three crucial systems to accelerate your business results (1:06:08)

Additional Resources:

- Schedule a FREE breakthrough session now with our team HERE

- Learn how to get out of your business and make it run without you HERE

- Visit Construction Leading Edge for more HERE

Connect with Tru Builders:

- Check Tru Builders’ website for more info HERE

- Follow them on Instagram HERE

- Got any questions? Send your email to max@trubuildersaz.com, lori@trubuildersaz.com, or cassie@trubuildersaz.com

--

The Construction Leading Edge Podcast helps construction business owners maximize their revenue, eliminate chaos, systematize their work, and win back their time.

Follow us on your favorite podcasting platform so you never miss an episode!