"Why did they pick THAT contractor?  How are those decisions made?" This episode with Jean Brownhill will help answer those questions.

What you'll get out of this construction podcast episode:

- Some red flags your customers are watching out for with you.
- What is the ideal contract delivery method? Lump sum, cost plus, GMP, T&M?
- Common trends in customer feedback that you need to be aware of.
- Key expectations you want to set with your clients up front.
- How to re-establish productive communication when you get sideways with a client.

Resources mentioned in this construction podcast episode:

Other videos and resources - https://buildermasterclass.com

Billd - They'll pay your supplier up front and give you 120 day terms.  Learn more at www.billd.com/CLE

CoConstruct Masterclass -Maximize Bottom Line Profitability - https://buildermasterclass.com/coconstruct

CoConstruct software - Schedule your projects, see all your financials, and eliminate chaos in your business.  My #1 recommendation for builders and remodelers - www.constructionleadingedge.com/coconstruct

Sweeten - www.sweeten.com/expert

Struggling with customer communication chaos?  Here are 4 strategies.

What you'll get out of this construction podcast episode:

• How to lead your customers with systems.
• A thinking trap to avoid that is the root cause of a lot of communication chaos.
• Why you're not a call center.
• How to "batch communication."
• Using your project management software as a funnel instead of a filter.
• How to anchor your customers' expectations, and what you want to anchor them to up front.

Resources mentioned in this construction podcast episode:

Other videos and resources - https://buildermasterclass.com

Billd - They'll pay your supplier up front and give you 120 day terms.  Learn more at www.billd.com/CLE

CoConstruct Masterclass -Maximize Bottom Line Profitability - https://buildermasterclass.com/coconstruct

CoConstruct software - Schedule your projects, see all your financials, and eliminate chaos in your business.  My #1 recommendation for builders and remodelers - www.constructionleadingedge.com/coconstruct

Why you should have the "Always Be The Buyer" mindset, and how clarity is the gateway to confidence.

What you'll get out of this construction podcast episode:

• Why you should approach every transaction with a "buyer" mindset...even when you're the seller.
• Why you need to narrow down the clients you work with, and what to expect when you start doing it.
• How clarity in your numbers leads to confidence, and the interesting ripple effects that come along with that.
• Common bookkeeping mistakes you could be making.
• How Steve Kreitzberg operates as a "parallel entrepreneur."
• The chronic problem that caused Steve to start up Apparatus Contractor Services.
• One myth about Quickbooks that you may have heard.
• The interesting term Europeans use for what Americans call "revenue."

Resources mentioned in this construction podcast episode:

Apparatus Contractor Services - Bookkeeping, Payroll and Reporting for Contractors only - www.goapparatus.com

Billd - They'll pay your supplier up front and give you 120 day terms.  Learn more at www.billd.com/CLE

CoConstruct - Schedule your projects, see all your financials, and eliminate chaos in your business.  My #1 recommendation for builders and remodelers - www.constructionleadingedge.com/coconstruct